Kozen Marine Policy

Ethical Business Practices

1. Integrity and Honesty

  1. We will conduct all business dealings with honesty, transparency, and fairness.
  2. We will provide accurate, unbiased, and professional survey reports based on our observations and expertise, avoiding exaggeration, misrepresentation, or omission of material facts.
  3. We will not engage in deceptive practices, including falsifying data, inflating costs, or misleading clients about the scope or outcome of our services.

2. Client Relationships

  1. We will prioritize the best interests of our clients by delivering high-quality services that meet or exceed industry standards.
  2. We will maintain confidentiality of client information, sharing it only with authorized parties and as permitted by law or client consent (see our Privacy Policy for details).
  3. We will avoid conflicts of interest by disclosing any relationships or circumstances that could impair our objectivity or independence in providing services.

3. Fair Competition

  1. We will compete fairly in the marketplace, refraining from unethical tactics such as disparaging competitors, stealing proprietary information, or engaging in price-fixing.
  2. We will promote our services based on merit, expertise, and value, rather than through misleading claims or unfair advantage.

4. Employee Conduct and Workplace Environment

  1. We will foster a workplace free from discrimination, harassment, or retaliation, ensuring equal opportunity for all employees regardless of race, gender, age, religion, disability, or other protected characteristics.
  2. We will provide fair compensation, safe working conditions, and opportunities for professional development to our employees and contractors.
  3. Employees are expected to act with integrity, avoid accepting gifts or favors that could influence their judgment, and report any unethical behavior through appropriate channels.

5. Environmental Responsibility

  1. We will strive to minimize our environmental impact by adopting sustainable practices in our survey operations, such as reducing waste, conserving resources, and adhering to environmental regulations.
  2. We will advise clients on environmentally responsible options where applicable, while respecting their autonomy in decision-making.

6. Compliance with Laws and Regulations

  1. We will comply with all applicable local, national, and international laws, including those related to marine safety, labor, taxation, data protection, and anti-corruption.
  2. We will not offer, give, or accept bribes, kickbacks, or other improper payments to secure business or influence decisions.
  3. We will maintain accurate financial records and cooperate fully with audits or investigations as required by law.

7. Community Engagement

  1. We will contribute positively to the communities in the regions where we operate, whether through supporting local initiatives, providing fair employment, or promoting maritime safety awareness.
  2. We will respect the cultural, social, and economic values of the communities we serve and avoid actions that could cause harm or disruption.

8. Accountability and Reporting

  1. We will hold ourselves accountable to these Ethical Business Practices and regularly review our policies to ensure they align with evolving standards and expectations.
  2. Employees, clients, or stakeholders who observe violations of these practices are encouraged to report them confidentially to info@kozenmarine.com without fear of retaliation.
  3. We will investigate all reported concerns promptly and take appropriate corrective action if unethical conduct is confirmed.

9. Commitment to Quality and Safety

  1. We will prioritize safety in all survey operations, adhering to industry best practices and ensuring that our personnel are properly trained and equipped.
  2. We will deliver services that reflect our commitment to excellence, seeking continuous improvement through feedback, innovation, and professional development.

10. Transparency in Communication

  1. We will communicate openly with clients, employees, and partners about our policies, processes, and performance, while respecting confidentiality obligations.
  2. We will provide clear terms of service, pricing, and expectations to avoid misunderstandings and build trust in our relationships.

Our Pledge

Kozen Marine Survey Company is built on a foundation of trust, professionalism, and ethical conduct. We believe that adhering to these principles not only benefits our clients and stakeholders but also strengthens our reputation as a leader in the marine survey industry. Every employee, contractor, and representative of Kozen is expected to embody these values in their work.

For questions, concerns, or to report a potential violation of these Ethical Business Practices, please contact us at:

Kozen Marine Survey
ROTTERDAM OFFICE
Albert Plesmanweg 95, 3088GC – Rotterdam, The Netherlands
Phone: +31 10 3120654 // rotterdam@kozenmarine.com

ISTANBUL OFFICE
İçmeler Mah. Altunay Sok. No.33/40 34947 Tuzla, İstanbul TURKIYE
Phone: +90 216 7011068 // istanbul@kozenmarine.com