Website Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our Website:

1. Personal Information
   • Information you voluntarily provide, such as your name, email address, phone number, mailing address, or company details when you fill out contact forms, request a quote, or communicate with us.
   • Payment information (e.g., billing details) if you engage our services through the Website, which is processed securely through third-party payment processors.
2. Automatically Collected Information
   • Usage Data: Information about how you interact with our Website, such as your IP address, browser type, operating system, pages visited, time spent on the Website, and referring URLs.
   • Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze Website performance, and personalize content. You can manage your cookie preferences through your browser settings.
3. Information from Third Parties
   • We may receive information about you from third parties, such as business partners or analytics providers, to supplement the data we collect (e.g., demographic information or marketing preferences).

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To provide, manage, and improve our services, including responding to inquiries, scheduling surveys, and delivering reports.
2. To process payments and fulfill contractual obligations.
3. To communicate with you, including sending service updates, promotional materials, or responses to your requests.
4. To analyze Website usage and optimize its functionality, content, and user experience.
5. To comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.
6. To protect the security and integrity of our Website and business operations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

1. Service Providers
   • We may share your information with trusted third-party vendors (e.g., payment processors, IT providers, or marketing platforms) who assist us in operating the Website or delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
2. Legal Requirements
   • We may disclose your information if required by law, regulation, or legal process (e.g., subpoenas, court orders) or to protect our rights, property, or safety, or that of our clients or others.
3. Business Transfers
   • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction, subject to confidentiality obligations.

4. Cookies and Tracking Technologies

1. Our Website may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze traffic, and deliver personalized content.
2. You can control cookies through your browser settings or opt out of non-essential cookies via our cookie consent tool (if applicable). Note that disabling cookies may affect the functionality of certain Website features.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Request that we correct inaccurate or incomplete information.
3. Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
4. Opt-Out: Opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
5. Data Portability: Request a copy of your data in a structured, commonly used format (where applicable).

To exercise these rights, please contact us at info@kozenmarine.com. We will respond to your request within the timeframes required by applicable law (e.g., 30 days under GDPR or 45 days under CCPA).

7. International Data Transfers

If you are located outside Türkiye, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure that any international transfers comply with applicable regulations, such as using standard contractual clauses or relying on adequacy decisions.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example:

1. Contact information may be retained for the duration of our business relationship or as required by tax laws.
2. Usage data may be retained for analytics purposes in anonymized form.

When your information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any websites you visit.

10. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website with a revised “Effective Date” or through other appropriate means (e.g., email notification). Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Kozen Marine Survey
ROTTERDAM OFFICE
Albert Plesmanweg 95, 3088GC – Rotterdam, The Netherlands
Phone: +31 10 3120654 // rotterdam@kozenmarine.com

ISTANBUL OFFICE
İçmeler Mah. Altunay Sok. No.33/40 34947 Tuzla, İstanbul Türkiye
Phone: +90 216 7011068 // istanbul@kozenmarine.com